Faq’s
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Faq’s

1 Q. What are the documents required for vehicle registration?

A) In case you are a customer paying full cash :

  • 4 Nos. of passport size photographs (5 Nos. of Photos in case of Affidavit)
  • Duly filled up and signed Form 20
  • Proof of Residence (Example: Ration card or Passport or Voters ID or Affidavit signed by Notary public)

B) In case you are a customer availing Hire Purchase:

  • 5 Nos. of passport size photographs (6 Nos. of photos in case of affidavit)
  • 2 Copies of Duly filled up and signed Form 20 by customer & Financier
  • Proof of Residence (Example: Ration card or Passport or Voters ID or Affidavit signed by Notary public)

2 Q. What are the documents required for availing Hire Purchase?

The following documents are required for availing Hire Purchase:

  • ID proof (Ex. Driving License or PAN card or Passport or Voter’s ID)
  • Bank statement for last 3 Months
  • Proof of Income – Form 16 (A) – for Income Tax assessee
  • Post dated cheques / ECS mandate
  • Proof of Residence (Example: Ration card or Passport or Voters ID or Affidavit signed by Notary public)

3 Q. What are the documents required for Exchanging my old car?

The following documents are required to complete Exchange transactions:

  • Form 29
  • Form 30
  • Form 35 & NOC from HP Company (In case HP endorsement is yet to be cancelled in the R C of Your old vehicle)
  • Registration Certificate/Smart card
  • Valid vehicle Insurance

4 Q. Are accessories purchased from you covered by warranty?

A. Accessories purchased from Ramkay are supplied by Fiat India and are therefore covered by regular warranty.

5 Q. While purchasing my new vehicle from your dealership, do I have the option of selecting my car?

Our customers are welcome to choose their car, if they so desire.

6 Q. Would you give delivery of my new vehicle at my door step?

A. Ramkay would be happy to arrange delivery of your new vehicle at your door step on the date and time of your convenience at no extra charge.

7 Q. Can Ramkay assist me in renewal of insurance for my vehicle?

A. Ramkay would be happy to assist customers with renewal of insurance for their vehicles. Renewal of insurance can be done without production of vehicle for physical verification if the earlier insurance is yet to expire. The vehicle has to be produced for physical verification by the insurance company in case the insurance has already expired.

8 Q. Can Ramkay assist me in HP cancellation at the end of the tenure after completion of payment of all EMIs?

A. Ramkay would be happy to assist customers with cancellation of HP endorsement in the RC, after completion of payment of all dues to HP company. Customers would have to pay the requisite charges to the RTO for cancellation. There will be no service charges from our side.

9 Q. Can I use my credit card for purchasing a vehicle?

A. Ramkay accepts VISA & Master cards towards payment for Fiat cars either as down payment for hire purchase or as full payment towards the vehicle. Service charge of 1.5 % would be levied.

10 Q. Can I purchase a Fiat car by exchanging my old car?

A. Ramkay has an exchange program throughout the year and accepts any brand, make, condition of car in exchange for a new Fiat car.